Lark customer care
Contact Us
A question about your order? Let’s get you to the right place.
Help with an existing order
Use the contact details in your Shopify order-confirmation email to reach the store about your purchase. Include your order number and the email address used at checkout so your order can be identified.
A direct Lark support address is not listed here yet.
Where’s my parcel?
Check your shipping-confirmation email for a tracking number or a “View your order” link. Each product page also lists its estimated delivery time.
Order TrackingNot quite their favorite?
You have 30 days from delivery to request a return under our satisfaction guarantee, including items you’ve tried.
Returns & 30-Day GuaranteeBefore you get in touch
- Have your order number and purchase email ready.
- For an item issue, include the product name and a description of the problem.
- Never send your card details, passwords, or other sensitive payment information.
A little more play. A little less worry.Back to the shop